The family of Philip Paxson, who drowned in a North Carolina creek after following Google Maps directions onto a collapsed bridge, has sued Google for negligence. The lawsuit claims that Google's failure to update its maps directly led to Paxson's death. Despite warnings about the dangerous route, Google Maps continued to suggest it. The collapsed bridge, present for nine years, lacked markings or barricades. The lawsuit also targets businesses and an individual responsible for the bridge. Google expressed sympathy, reviewing the lawsuit, while the bridge remains unrepaired and still recommended by Google Maps. The legal action raises questions about GPS developer liability for injuries due to inaccurate directions. Notably, Google Maps is the most popular U.S. mapping service, with 2018 statistics indicating 72 percent of smartphone users relied on it for directions. The lawsuit emphasizes the responsibility of mapping platforms to timely update their information and correct routes after hazard notifications. This legal challenge reflects a broader issue of GPS services facing criticism for guiding users through hazardous routes and disorienting hikers. Organizations have warned that Google Maps may lead hikers onto dangerous trails. The lawsuit's outcome may have implications for determining liability when injuries or fatalities result from faulty GPS directions.
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